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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kelseà Wetzel

March 11, 2026

5  out of  5
rating by Kelseà Wetzel
"The people are so great and friendly! Feels like family!! They treat you like people and not just anybody"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Branden Haines’s Team. "
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Jacqueline Hassler

March 7, 2026

5  out of  5
rating by Jacqueline Hassler
"Truly have to say that State Farm delivers the BEST customer service. I've been with this company so long I can't even remember another company. I check rates and coverage every months and no one beats the coverage or rates. You want great service and coverage, call your local agent now."
We responded:
"Thank you for the amazing review, Jacqueline! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Joshua Laskey

March 6, 2026

5  out of  5
rating by Joshua Laskey
"Very helpful!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Branden Haines’s Team. "
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dana samples

March 6, 2026

5  out of  5
rating by dana samples
"Super friendly and helpful! Better rates than my previous insurance with more coverage!"
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Michael Hamlet

March 6, 2026

5  out of  5
rating by Michael Hamlet
"Knowledgeable and ready to help!"
We responded:
"Great news Micheal! We always glad to help!"
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Larry Onstott

February 26, 2026

4  out of  5
rating by Larry Onstott
"I have had a great experience with this agency."
We responded:
"Thank you for taking the time to leave such a kind review of State Farm Agent Branden Haines’s Team here in Owensboro. "
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james morris

February 26, 2026

5  out of  5
rating by james morris
"Brandon and staff are great to work with. Excellent at explaining how things work and always put the customer first!"
We responded:
"We appreciate your review, james. We are so happy that you had such a wonderful experience with State Farm Agent Branden Haines’s Team here in Owensboro ! "
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Cassidy Casey

February 19, 2026

5  out of  5
rating by Cassidy Casey
"Levi was very helpful and responsive. He helped me get good prices."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Owensboro to know that you had such a wonderful experience with us here on State Farm Agent Branden Haines’s Team."
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April Woodard

February 15, 2026

5  out of  5
rating by April Woodard
"I recently married and Beth was able to save my husband a tremendous amount of money by switching. She was outstanding and made the transition very easy"
We responded:
"We appreciate your review, April. We are so happy that you had such a wonderful experience with State Farm Agent Branden Haines’s Team here in Owensboro ! "
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Kristin Hagan

February 13, 2026

5  out of  5
rating by Kristin Hagan
"Levi with this office has been amazing to work with. He has taken his time to answer and all questions I have had. My previous car was totaled by the hail storm and after dealing with that, I vowed to never use State Farm again, but Levi has really been a saving grace. 10/10 would recommend anyone to work with him."
We responded:
"We appreciate your review, Kristin. We are so happy that you had such a wonderful experience with State Farm Agent Branden Haines’s Team here in Owensboro ! "
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Mary Alice Wethington

February 12, 2026

5  out of  5
rating by Mary Alice Wethington
"Always prompt about answering questions and very helpful."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jeanne Etheridge

February 12, 2026

5  out of  5
rating by Jeanne Etheridge
"I have been a customer since the office was opened and have always received excellent service. They are always available to answer questions and provide guidance on needs. I feel they care about me as a person and not just a file number."
We responded:
"Thanks so much for the amazing review, Jeanne! We really appreciate your support here in Owensboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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mackenzie young

February 12, 2026

5  out of  5
rating by mackenzie young
"Branden and his team always deliver the best service! they help out at anytime in anyway! they always go above and beyond and are always so kind and happy to help! I wouldnt trust anyone else with my insurance needs- if you don’t have Branden Haines State Farm then what are you doing?"
We responded:
"mackenzie, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Branden Haines’s Team is just a call or email away!"
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Benjamin Hanks

February 7, 2026

5  out of  5
rating by Benjamin Hanks
"I have been a customer with this insurance agent for nearly 15 years, in my time with them I have had been through a couple flooding incidents and have lost everything and they were very quick to respond and fix the issue at hand. My agent has taken my calls at night and on weekends and even if the weather has kept her at home, I wouldn’t trade my insurance company or agent for any other company in the world, I have been treated like family and everyone has been really respectful and helpful and professional."
We responded:
"Benjamin, thank you for your wonderful review of State Farm Agent Branden Haines’s Team! Benjamin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Branden Haines’s Team! "
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Jeff Hunt

February 6, 2026

5  out of  5
rating by Jeff Hunt
"Beth Young leads the team of excellent service providers for Branden Haines State Farm."
We responded:
"Thank you for the 5-star review, Jeff! Here on State Farm Agent Branden Haines’s Team, we are proud to serve our community and appreciate your recognition. "
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Alexa Kidd

February 4, 2026

5  out of  5
rating by Alexa Kidd
"Levi is the best!!!!!"
We responded:
"Alexa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Branden Haines’s Team here in our Owensboro office. "
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Michael Cooper (Yojimboski)

January 23, 2026

5  out of  5
rating by Michael Cooper (Yojimboski)
"I can’t say insurance is my favorite thing to pay for, but having a good point of contact makes it easier. I can’t speak for everyone there, but Clayton is the best. At one point his email account was down and I thought he didn’t work there anymore, I almost lost it. Lucky for all of us it was just an email error."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Branden Haines’s Team—we are always here to help! "
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Heath Stone

January 8, 2026

5  out of  5
rating by Heath Stone
"Great insurance agency to work with! They take care of my businesses insurance as well as my personal and make everything simple and easy. Super responsive, easy to talk to, and they actually understand what my businesses need. It’s nice not having to worry about coverage because I know they’ve got it handled. Highly recommend."
We responded:
"Hi Heath! Thank you for the amazing review! We appreciate you. "
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Richard Williams

January 7, 2026

5  out of  5
rating by Richard Williams
"Branden Haines, and his entire office team, have always been there for me. They will go above and beyond to help with any insurance policy questions or issues with claims."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Percy Clancy

December 30, 2025

5  out of  5
rating by Percy Clancy
"Levi was very helpful and knowledgeable"
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Alfred Gilmore

December 22, 2025

5  out of  5
rating by Alfred Gilmore
"These are the best, most professional, helpful people I’ve ever had to deal with!! Especially Levi Tanner!!"
We responded:
"We appreciate you and your review Alfred! Levi is pretty great. "
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Denney Cecil

December 22, 2025

5  out of  5
rating by Denney Cecil
"If I could rate this office any higher, I certainly would. Branden, Beth and the entire staff at this office provide Professional~ Personalized~Top Notch Customer Service. I highly recommend for you to reach out to this office for all of your insurance needs. Honestly have been just like Great Neighbors to me."
We responded:
"Thank you Denney! We love to hear that we are doing a good job! We are always here to help. "
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Jonathan Hardman

December 16, 2025

5  out of  5
rating by Jonathan Hardman
"I spoke with levi tanner today about needing some important papers and like always he got them to me in minutes. Iv been with Brandon Haines for 15 years or so and his staff has always took care of all my needs from Vehicle insurances, and home insurance and also life insurance. You all have a merry Christmas"
We responded:
"Hi Jonathan! Thank you for the review. We hope your family has a Merry Christmas as well! "
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Steven Carraway

December 10, 2025

5  out of  5
rating by Steven Carraway
"I spoke with Makenna Roberts this afternoon via phone and she provided me with exceptional customer service. My request was fulfilled quickly and she was so friendly. Thanks again!"
We responded:
"Great to hear Steven! Thank you so much for being a loyal Customer! We appreciate the review and you for trusting us with your insurance needs. "
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J Blair

December 4, 2025

5  out of  5
rating by J Blair
"I received a post card in the mail in regards to competively lower rates. The receptionist answered with a welcoming voice, and Levi Tanner tended to my insurance needs in a professional, but also delightful conversation, just like I enjoy with "my good neighbor." I'm retired and on a tight budget, so saving $360 a year for insurance is a plus. I definitely recommend giving them a call."
We responded:
"It was our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "