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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Birdie Davis

May 21, 2025

5  out of  5
rating by Birdie Davis
"I was confused about my bill with State Farm, the Brandon Haines group. I have had insurance with them for years and have always gotten great service from them. I recently bought a new car and was confused about what I had paid and what I owed. I called in and spoke with Mary. She was great. She helped me figure out what was paid and what was not. She was very patient and understanding. She never once made me feel stupid for asking. She explained everything to me in plain English so I understood. I do so much appreciate the service I received. State Farm is there when I need them, and I am glad."
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Hunter Jones

May 14, 2025

5  out of  5
rating by Hunter Jones
"I’ve had a fantastic experience with Max at State Farm. The team is knowledgeable, responsive, and truly goes above and beyond to make sure I understand my options and feel confident in my coverage. Whether it’s home, auto, or life insurance, they’ve helped me find the best policies at great rates. I highly recommend them to anyone looking for reliable and personalized service"
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John Fowler

May 13, 2025

5  out of  5
rating by John Fowler
"Helpful and attentive agents. We've been with them for years."
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Linda Belcher

May 8, 2025

5  out of  5
rating by Linda Belcher
"BRANDEN WAS VERY HELPFUL AND KNOWLEDGEABLE AND WAS ABLE TO SAVE ME MONEY. GREAT CUSTOMER SERVICE."
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Todd Decker

April 30, 2025

5  out of  5
rating by Todd Decker
"Was great to work with getting the policy started"
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Katrina King

April 17, 2025

5  out of  5
rating by Katrina King
"Lexi was an amazing agent. Very kind, professional, and personable. Enjoyed my time and experience with her and this agency!"
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ashley Birkhead

April 15, 2025

5  out of  5
rating by ashley Birkhead
"Max was super helpful!"
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Nedra Rice

April 11, 2025

5  out of  5
rating by Nedra Rice
"Very professional, good customer service!!"
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Rick Ranck

April 5, 2025

5  out of  5
rating by Rick Ranck
"I'm very pleased with the service that Lexi provided me."
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THEOBLISTD. CARTER

April 2, 2025

5  out of  5
rating by THEOBLISTD. CARTER
"Lexi is one of the best I've ever dealt with! She's friendly & outgoing & does a good job getting what us customers want based on each individuals need."
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Jordan Fritts

April 1, 2025

5  out of  5
rating by Jordan Fritts
"Levi Tanner has gone above the standard for my fiancé and I to give us the best experience with State Farm. The transition was seamless and the communication has been incredible. Simple things such as great customer service truly go a long way. Grateful we had him to walk us through the process and get us the best rate possible."
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James “Jimbo” Woomer

April 1, 2025

5  out of  5
rating by James “Jimbo” Woomer
"Very satisfied with my coverage and the gentleman Max at State farm in Owensboro KY was super helpful and nice"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michelle Young

March 27, 2025

5  out of  5
rating by Michelle Young
"Amazing! State Farm is saving us nearly $1300 a year on our home owner’s policy alone, not to mention the savings on our auto policy. Max is the BEST to work with. Top notch customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tonya Collins

March 21, 2025

5  out of  5
rating by Tonya Collins
"This company saved me 135 a month by switching to them Branden is amazing Check out the quote I got"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Julie West

March 20, 2025

5  out of  5
rating by Julie West
"Very thankful for the help."
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Alicia Hernandez

March 19, 2025

5  out of  5
rating by Alicia Hernandez
"The lady I talked to very understanding very nice especially with the hail storm and all appreciated the kindness"
We responded:
"Thank you for taking the time to share your thoughts! We are happy to help during this difficult time. "
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Ashley Storms

March 19, 2025

5  out of  5
rating by Ashley Storms
"Very good people have always helped me. I have dealt with pretty much everyone in the building and they are all nice, professional, and informative. Brandon himself is a wonderful person and you can tell he really cares of the people he insures. Been with them for 3 years now with Car, Life, and Renters insurance. Best rates anywhere. They are amazing is all i can say."
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Cage A

March 18, 2025

5  out of  5
rating by Cage A
"Maxton Miller done very well with my quote an insurance done his best the get the best price I could!! Very great people do get insurance thru!! Will recommend more people there way!! Like a good neighbor State Farm is There!!"
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Stephanie

March 18, 2025

5  out of  5
rating by Stephanie
"Max was very kind and helpful. He answered all of my questions. I would highly recommend them."
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Jr Bates

March 17, 2025

5  out of  5
rating by Jr Bates
"I want to thank you for reaching out to help me with my insurance needs. It has been a pleasure working with you and even after the long devastating, stormy weekend all over the region and even in your own town and your family, you extended your wonderful smiles and laughter. And seemingly always with great attitude and professionalism I am very lucky to have you on my side. If anyone is needing insurance for your car or home give Lexi a call. (AND EVEN IF YOU DON'T NEED ANY RIGHT NOW, CALL AND SAY HELLO, )"
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CYNTHIA YOUNG

March 14, 2025

5  out of  5
rating by CYNTHIA YOUNG
"Lexi was very helpful and eager to make sure that every aspect of my insurance needs were met and at the best possible price"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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William Payne

March 13, 2025

5  out of  5
rating by William Payne
"Was very happy with my experience at State Farm. Levi was was very nice and helpful in getting my car insurance taking care of."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Mary Cavanaugh

March 8, 2025

5  out of  5
rating by Mary Cavanaugh
"was patient with me trying to make up my mind what all I wanted ti carry. wasn't pushy and found me great discounts I was able to get better coverage plus renters for less than what I was paying with progressive"
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Chanego1

March 4, 2025

5  out of  5
rating by Chanego1
"Great guy,easy to talk to ,made everything super simple. Highly recommended."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Cassie Wilkerson

February 28, 2025

5  out of  5
rating by Cassie Wilkerson
"I could not be happier switching my insurance over to Branden Haines State Farm. I had a lengthy conversation with Lexi who broke down my options piece by piece in terms I could understand. She made me feel so cared for and understood every step of the way. I will be saving so much money and getting much better coverage on my car as well as adding renters insurance for a fraction of what I was paying progressive. I absolutely recommend giving them a call to see how they can help you! Thank you again Lexi!"
We responded:
"Lexi does an amazing job at making sure you understand what you are paying for! Thank you Cassie for joining us at Branden Haines State Farm "