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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jenn B

September 18, 2026

5  out of  5
rating by Jenn B
"Clayton was wonderful!! He went above and beyond to assist us."
We responded:
"Hi Jenn! Thank you for the review! We are so glad that Max could make your experience great! "
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Ray L

September 15, 2026

5  out of  5
rating by Ray L
"Makenna is always very friendly when I come into the office. In this world of everything being done by AI or online, it’s nice to know I can still go somewhere and get excellent face to face customer service."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Eric Sapp

September 8, 2026

5  out of  5
rating by Eric Sapp
"Excellent knowledge and friendly service"
We responded:
"Thanks so much for the fantastic rating, Eric! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Robert Dillon

August 30, 2026

5  out of  5
rating by Robert Dillon
"Branden Haines has been my insurance agent for 11 years now and I have always received excellent service. Clayton Etheridge is my agent and he always provides excellent care to whatever issue I need addressed."
We responded:
"Thank you so much for the 5 stars, Robert! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Shelley Morris

August 26, 2026

5  out of  5
rating by Shelley Morris
"We have been with State Farm for over 20 years. They have always gone above & beyond helping us with the right decisions for our family insurance including vehicle & home. They are always there to answer any questions we may have. So happy with their accountability to serve our needs."
We responded:
"Thank you so much for your wonderful feedback of us here at Branden Haines’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Branden Haines’s Insurance Team "
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Shannon Casey

August 24, 2026

5  out of  5
rating by Shannon Casey
"Great experience. Beth and the team at Branden Haines State Farm are always there to answer our calls and provide great service."
We responded:
"Thank you so much for the 5-star rating, Shannon! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Branden Haines "
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mary nell Bouvier

August 20, 2026

5  out of  5
rating by mary nell Bouvier
"Friendly professional staff. Always helpful!"
We responded:
"Thank you so much for the 5-star rating, mary! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Branden Haines "
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Kaelin Revlett

August 6, 2026

5  out of  5
rating by Kaelin Revlett
"The staff here at Statefarm are very nice and professional, they always go the extra mile and are always eager to help!! Thank you"
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Tami King

July 31, 2026

5  out of  5
rating by Tami King
"Truly appreciate Branden's team! They have always been willing to help get a claim filed quickly and efficiently. They are always friendly and upbeat."
We responded:
"Thanks so much for the amazing review, Tami! We really appreciate your support here in Owensboro. Just reach out anytime if you need us - we’re here for you. "
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Daniel Ridder

July 30, 2026

5  out of  5
rating by Daniel Ridder
"I have been given the royal treatment out of Brandon Haines’ office specifically with agent Levi Tanner. I have the utmost respect and gratitude for his continually efforts to assist me with my claim and the entire process!! Again, timely, efficient service provided to me a second time. I am grateful for agent, Clayton Etheridge expeditious processes."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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SARA OLLER

July 29, 2026

5  out of  5
rating by SARA OLLER
"Caring and concern for details to make sure you get exactly what you need. My parents trusted them and now they are gone and I trust them too!! They help me keep my home and auto safe. I can go with any questions or concerns and they are always eager to help."
We responded:
"SARA, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Owensboro. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Branden Haines and Team "
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Cynthia Johnson

July 29, 2026

5  out of  5
rating by Cynthia Johnson
"Very pleasant to deal with. Very helpful in moving my policies from Indiana to Kentucky"
We responded:
"Thank you for your kind review of State Farm Agent Branden Haines’s Team. We appreciate it!"
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Levar Weston

July 21, 2026

5  out of  5
rating by Levar Weston
"Always helpful."
We responded:
"Levar, thank you for the amazing review! Our Owensboro insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Branden Haines, your State Farm Agent "
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Traci McDaniel

July 19, 2026

5  out of  5
rating by Traci McDaniel
"Beth is excellent! She listens and will give her best professional advice."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Branden Haines’s team. "
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Angela Cobb

July 19, 2026

5  out of  5
rating by Angela Cobb
"I am reviewing this for my Mom, Janet. She likes State Farm. She says they have been really good and helpful to her over the years. Everybody is so kind. She really likes Beth. Beth has helped her in many ways. She would definitely recommend this location."
We responded:
"Thank you for the 5-star review, Angela! We’re proud to serve the Owensboro community and truly appreciate your support. "
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Dorothy Embry

July 14, 2026

5  out of  5
rating by Dorothy Embry
"State farm agents here are always very helpful and informative and always making sure that my needs are met with kindness and understanding in a timely manner."
We responded:
"Dorothy, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Branden Haines’s Team!"
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Rocky Northern

July 6, 2026

5  out of  5
rating by Rocky Northern
"They are great to work with and prices are good and always speedy to cover anything I have called for"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Branden Haines’s Team. "
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Brittany Deener

July 2, 2026

5  out of  5
rating by Brittany Deener
"Great office, Pleasant to deal with. 👍🏼"
We responded:
"Thank you so much for the 5-stars, Brittany! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lori Bettinger

July 1, 2026

5  out of  5
rating by Lori Bettinger
"If you are looking for a smooth transition to switch insurance companies or if you are needing to add a policy, then look no farther. I added onto my policies a few months back and am so very happy with my experience. The agent, Levi Tanner, was very pleasant and extremely informative and professional. He took the time to answer all of my questions and concerns and I never once felt pressured into making my decisions. I highly recommend Levi and this office for any and all of your insurance needs. Top notch 5 star!"
We responded:
"Thank you for the 5-star review, Lori! Here on State Farm Agent Branden Haines’s Team, we are proud to serve our community and appreciate your recognition. "
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Melissa Nilges

June 16, 2026

5  out of  5
rating by Melissa Nilges
"Branden Haines State Farm is the greatest group of individuals. They are there for their insureds and they care about what they do. They have integrity and it shows. Whether it is auto, home or health, they have you covered."
We responded:
"Melissa, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Branden Haines’s Team here in our Owensboro office. "
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Katrina King

June 16, 2026

5  out of  5
rating by Katrina King
"Lexi was an amazing agent. Very kind, professional, and personable. Enjoyed my time and experience with her and this agency!"
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David Williams

June 5, 2026

5  out of  5
rating by David Williams
"Makenna Roberts is our agent. She is professional and very friendly, ready to help anytime! We appreciate her and State Farm for helping our insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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TA Smith

June 3, 2026

5  out of  5
rating by TA Smith
"McKenna was great to work with on our hail claim! She responded with immediate information and timely action."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Owensboro to know that you had such a wonderful experience with us here on State Farm Agent Branden Haines’s Team."
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Regina Falange

June 1, 2026

5  out of  5
rating by Regina Falange
"I have been working with State Farm for over 20 years Beth does an excellent job in getting everything done that needs to be done and in a timely manner."
We responded:
"We appreciate your review, Regina. We are so happy that you had such a wonderful experience with State Farm Agent Branden Haines’s Team here in Owensboro ! "
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Phyllis Shown

May 30, 2026

5  out of  5
rating by Phyllis Shown
"They have always been very helpful ."
We responded:
"Thank you so much for the 5-star rating, Phyllis! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "