State Farm® Insurance Agent Branden Haines
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Steven Carraway
December 10, 2025
"I spoke with Makenna Roberts this afternoon via phone and she provided me with exceptional customer service. My request was fulfilled quickly and she was so friendly. Thanks again!"
"Great to hear Steven! Thank you so much for being a loyal Customer! We appreciate the review and you for trusting us with your insurance needs. "
J Blair
December 4, 2025
"I received a post card in the mail in regards to competively lower rates. The receptionist answered with a welcoming voice, and Levi Tanner tended to my insurance needs in a professional, but also delightful conversation, just like I enjoy with "my good neighbor." I'm retired and on a tight budget, so saving $360 a year for insurance is a plus. I definitely recommend giving them a call."
"It was our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Ken Caselden
December 2, 2025
"I’m giving a 5-star review for a very real reason. I’m one of those people who hates paying for insurance. I cringe every time I see my health, auto, home, business, umbrella, and life premiums drain my checking account. I’ve also seen my fair share of situations—personally and professionally—where insurance did not pay out in ways that felt fair or reasonable. That’s why my experience with Branden, Beth, and Clayton specifically—and the Branden Haines State Farm team as a whole—has stood out. They’ve been nothing but fantastic to work with, especially after the year we’ve had with hail damage and a car accident. Any time I had a question or needed clarification, they responded quickly, walked me through the details, and never once made it feel like I was an inconvenience. That alone is rare these days. I’m leaving this 5-star review because they honestly deserve more than 5 stars. Quite frankly, they deserve your premiums. Coming from the guy who cringes every time he pays them… I’m grateful. This group has not disappointed in the least."
"Thank you so much for the glowing review Ken! It is so good to hear that we are able to make it easy! "
Jordan Blemker - AHS
December 2, 2025
"Levi and Branden are wonderful to work with! They are very thoughtful and knowledgeable in their fields. I would recommend them to anyone!"
DMCR Properties
November 26, 2025
"Branden Haines staff is awesome to work with. Always willing to helps with any issues."
"We are happy to help & always make sure we can make it as smooth as possible. Thank you for being a valued customer! "
gabriel tindall
November 25, 2025
"Big shoutout to Mary! She has done the most work with anything I call about. Highly recommend her for any problems."
"Hi Gabriel! Thanks for the kind words for Mary. she is pretty awesome! "
JIM GRISSO
November 18, 2025
"So personable and professional. Great people to take care of all your insurance needs !"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Gabriel Kirtley
November 13, 2025
"Branden and Levi are great. Always take care of my insurance needs."
"Hi Gabriel! Thanks for the feedback! We are here to help! "
Tina Carman
November 13, 2025
"Levi was very helpful and professional. He provided effective and prompt responses to my questions and assisted my family in saving 500 dollars ."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Patrick Deem
November 12, 2025
"Can’t say enough about the professionalism I’ve dealt with at Brandon’s office. From Beth to the front desk I’ve never had a worry I wouldn’t be taken care off. Even when a little grump because of a claim issue on a totaled car, the team worked hard to get me what was owed. Thank you Team BH! Best team to deal with in my 26 years with them."
"Hi Patrick! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Richard Williams
November 6, 2025
"Branden Haines, and his entire office team, have always been there for me. They will go above and beyond to help with any insurance policy questions or issues with claims."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Maxten Miller
August 21, 2025
"Absolutely love everyone at Branden's office! Levi was nice and professional helping me get homeowners insurance for my first home. Mary is always a breath of fresh air when she answers the phone or greets me at the front desk. Beth has always been so helpful and knowledgeable. Branden has a fantastic team working for him and I'm proud to be insured there!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Brooke Rashed
July 20, 2025
"Sweet, professional and great savings!! Max helped me tremendously! Thx 🙏🏼"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Luis Acosta
July 17, 2025
"Levi did a wonderful job and saved me a ton"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Genieva Maiden
July 9, 2025
"Max was super helpful."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Matt Mason
July 3, 2025
"Max was very helpful with the transition process. Explained everything very thoroughly."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Lakisha Harris
June 22, 2025
"10+ years down the drain. Someone made a mistake on my account costing me over 80 dollars extra being withdrawn from my bank. When I called I was told there was a misunderstanding and it's fixed but I can't get my money back, it will be credit on my insurance account and deducted over a few payments. I begged to have the money back in my bank so I can pay my bills, but to no avail. I budget 100 bucks a week to feed my family, 20 bucks for food doesn't go far these days. I have to skip my bill and get a late fee which my insurance company wont pay, nor will I get any interest. Someones mistake has cost me. Not a good business practice. I guess the money will be going back into my account after all since I will be going somewhere else for insurance.I don't like money being taken away from my family."
"Lakisha, we are truly sorry that there was a glitch in the system that caused the error. We really do appreciate your business and strive to have great customer service. "
Jaclyn Tanner
June 20, 2025
"Best customer service in town! Especially Levi, always there when I call and always available when I need something. :)"
"Levi is great at his job and we are lucky to have him! "
Birdie Davis
May 21, 2025
"I was confused about my bill with State Farm, the Brandon Haines group. I have had insurance with them for years and have always gotten great service from them. I recently bought a new car and was confused about what I had paid and what I owed. I called in and spoke with Mary. She was great. She helped me figure out what was paid and what was not. She was very patient and understanding. She never once made me feel stupid for asking. She explained everything to me in plain English so I understood. I do so much appreciate the service I received. State Farm is there when I need them, and I am glad."
"We appreciate you Birdie! So glad we were able to help! "
Hunter Jones
May 14, 2025
"I’ve had a fantastic experience with Max at State Farm. The team is knowledgeable, responsive, and truly goes above and beyond to make sure I understand my options and feel confident in my coverage. Whether it’s home, auto, or life insurance, they’ve helped me find the best policies at great rates. I highly recommend them to anyone looking for reliable and personalized service"
"Awesome to hear that Max was able to take care of your insurance needs and provided amazing Customer service! "
John Fowler
May 13, 2025
"Helpful and attentive agents. We've been with them for years."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Linda Belcher
May 8, 2025
"BRANDEN WAS VERY HELPFUL AND KNOWLEDGEABLE AND WAS ABLE TO SAVE ME MONEY. GREAT CUSTOMER SERVICE."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Todd Decker
April 30, 2025
"Was great to work with getting the policy started"
Katrina King
April 17, 2025
"Lexi was an amazing agent. Very kind, professional, and personable. Enjoyed my time and experience with her and this agency!"
ashley Birkhead
April 15, 2025
"Max was super helpful!"